Close to Macquarie hospital and uni, easily walkable for work, close parking and comfortable rooms. The soap/shampoo/conditioner is a bonus if you forget anything. Staff were pleasant and check in and check out were very quick and simple. Wifi was free and fast and the casting system to the tv makes chilling out in the evenings with some streaming services from your phone a breeze.
Jessica
tháng 1 năm 2024
The check in young man was lovely as was the younger fremale during the day. However tge older male and female at tge desk were quite rude & dismissive.
Corina
tháng 8 năm 2023
Good food, cleanliness and great location, what else do u need from a hotel u r staying at! Hotel staff was kind enough to give me guidance on how to go around d city via d most economical way like train and metro. They taught me how to use the maps on opal app. All my requests were catered to on time. Felt great interacting with the manager Pinar as well, her professionalism and her staff's will to cater to specific needs of the customers, made it one of the best experiences ! What do we need when we go to a new place,a little kindness from people around! Hotel mercure's staff and manager are extremely kind ( Patrick, Jeremi, Pinar and all those, whose names i could not remember) ! Hotel stands out due to its location in macquarie park ! Great place to start d feel of the city's metro and train journeys.
Kirandeep
tháng 4 năm 2023
This is the 6th time I’ve stayed at this property due to being so close to the hospital. Each time has been a pleasant experience, but this last time has been exceptional! Plans had changed upon release so I booked in for an overnight. From the moment I gingerly walked in the ladies at reception were amazing. Changing my accommodation to ground floor, upgrading my room- NOTHING was too much trouble. Smiles from all staff, even the young gentleman working in the restaurant- Thankyou!
Joan
tháng 1 năm 2024
We loved our stay here... we were heading home to far Nth Qld from Canberra so it was convenient to the Highway (but not too close that it was noisy) so we could get an early start. Staff were amazing... so friendly and helpful. The beds were seriously comfortable.. made me think that lots of flashy hotels that charge heaps have forgotten that the comfort of the beds is really important.. we were very happy and slept so well. Breakfast looked amazing tho we left early and didn't partake - if we had time we defiantly would of.
Laura
tháng 8 năm 2023
Loved the breakfast and the bed. Staff were amazingly helpful. Will definately stay there again! Parking was good. Express checkout was great. Giant Nutella jar was amazing! Fruit infused water delicious.
Shalom1985
tháng 4 năm 2023
Front of office staff couldn't do enough to help me. Of particular note was the lady who checked me out on the Sunday. She was extremely pleasant, remembered my name, looked after my bags whilst we attended a seminar after checking out, arranged airport taxis, remembered my name again and made the effort to say goodbye with a warm genuine smile! I said to my son at the time how lovely and helpful she was and we both agreed it makes you want to come back again.
Gavin
tháng 7 năm 2023
Spacious room for the $$ with dining table/chairs, kitchenette with microwave oven and a couch/coffee table. Very handy public transport, nearby shopping centre with many options for dining, plus on-campus breakfast and lunch options plus basic room service available after the nearby restaurants had all closed
Jillian
tháng 3 năm 2023
The Mercure is very easy to travel to being just off the M2 and it is also very convenient for people from outside Sydney who need to access the Macquarie University Hospital.
Phillip
tháng 7 năm 2023
The staff were exceptional!!! Really friendly and helpful!! It is the nicest smelling hotel i have ever been in!! The room was huuuge!! And very clean! The bed was very comfortable and much bigger than expected. And it is great that it's so close to the hospital.
Matthew
tháng 7 năm 2023